Human Resources & Administration Manager


Application deadline: 17.11.2020 
Employer: Norwegian Refugee Council

The Norwegian Refugee Council (NRC) :

is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.

NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Duties and responsibilities

  • Implement NRC’s HR and admin systems and procedures
  • Ensure the Sudan country HR & Admin set up adheres to Employment standards, HR policy and other NRC policies, and ensure compliance with the local labor law
  • Management, training, support and development of the HR & Admin team
  • Support and train of all staff with HR and/or people management responsibilities 
  • Implementation of Global Standards and initiatives (NRC People Management Systems, Talent Management, L&D initiative, Duty of care, PSEA…)
  • Lead the development of and coordinate implementation of the NRC Sudan workforce (and diversity) plan, induction processes, performance management process, professional development and nationalization strategies
  • Support establishment of (three) new Area Office operations in NRC Sudan, ensuring high quality HR management, team development, and a performance culture
  • Monitor and analyse trends that contribute to strategic HR management for NRC Sudan
  • Support the staff care and welfare
  • Anticipate and/or help resolve complex employee relations issues, including Code of Conduct violations, grievances and under-performance
  • Oversee all administrative relations and processes with government ministries     
  • A full Job Description is attached below        


  • Minimum three years of experience from working as a senior HR Manager in a humanitarian/recovery context
  • Minimum First Level University Degree/Bachelors Degree in Human Resources, or related field
  • Experience from working in complex and volatile contexts
  • Knowledge of the context in Sudan (advantageous)
  • Experienced with strategic HR management and HR systems development / quality management
  • Experience with medium-scale recruitment and on-boarding processes, and establishing new offices
  • Fluency in English, both written and verbal 
  • Knowledge of local languages in Sudan (advantageous) 
Personal qualities
  • Initiating action and change
  • Managing performance and development
  • Empowering and building trust
  • Handling insecure environments

We can offer

  • Job Description
  • Duty Station: Khartoum, Sudan
  • Travel: approximately 30%
  • Grade: Grade 9 in NRC’s structure 
  • Contract Period: 18 months
  • Salary/Benefits: NRC offers a competitive compensation and benefits package
  • An approved health clearance will be required before commencement of the contract
  • NRC may be required to verify the identity of its partners and employees to check they have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.


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